Reviews

For almost 100 years, our company and staff members have been dedicated to giving our customers the best and most affordable plumbing, heating and air conditioning services. We take pride in our work and in the many happy, loyal customers we have in Richmond and the surrounding areas. At Gilman Heating, Cooling and Plumbing, we offer a 100 percent satisfaction guarantee so you never have to bet on outstanding service – you can count on it. But don’t just take our word for it, read our reviews!


"We had an emergency plumbing problem and Leo came to our rescue. He not only did his job with expertise but also with professionalism. Leo was a very personable person who took pride in his job and in making the customer feel at ease."

- The Pearson Family

 


 

"I called to say how wonderful the technician was that came out and could not THANK YOU enough for making the upstairs so much cooler after adjusting the dampers and dehumidification settings. It has never felt as good as it does now!"

- Kim, Richmond, VA

 


 

"Three months into the new system and I must tell you that it is great! The ability of the equipment to track the temperature and control humidity surpasses my every expectation.

Equally important was the great job your crew did in installing and starting up the unit. Where other companies said we could not re-use the line set, you took the time to check the engineering and then made it work."

- Doug, Richmond, VA

 


 

"Gilman Heating and Cooling came out in June. They replaced a fan blade. They also did a Fall service. I have been using them for ten years. When I call them they come. They know what they’re doing. They give me options of what I can do and then they do what I ask them to do. They do it professionally. The technician Garfield is a hoot. They send the same guy to us every time."

- Cynthia, Chesterfield, VA

 


 

"We live in a tri- level. AC is not the only change that was necessary. Tracy made great DIY suggestions my wife and I could use to further insulate and improve quality of upstairs in a way that no one else did. We like the fact that Gilman was seeking to provide a quality product in a thoughtful way and not merely trying to leave us with a huge invoice by adding a lot of things we could do ourselves. Payment program was also most reasonable of all estimates we sought. Highly recommended, will go back to them in future."

- Fletcher, Richmond, VA

 


 

"Gilman replaced a failed contractor-grade heat pump with a 15-seer Carrier system. Rep Greg McLean devoted considerable time to conducting the load analysis, providing detailed recommendations, and answering my questions. The technicians were on time, courteous, and very clean. Greg was on-site periodically to check progress and oversee operations. The new heat pump is working flawlessly and I am completely satisfied.

Although I have used Gilman for the past 7 years, I sought competing bids from other contractors for this project. Gilman was not the lowest bidder. However, based on the professionalism displayed by Mr. McLean and my previous experience with their technicians, I was very confident that Gilman would do the job right."

- David, Ashland, VA

 


 

"When my WaterFurnace Geothermal unit acted up, my house got uncomfortable quickly. Having had service in the past, it was not a good experience. Gilman was highly recommended for my unit. They quickly sent a technician with years of experience. He did something exceptional, HE LISTENED TO ME! What a unique experience. Carefully reviewing the service manual, he verified all the settings. When the system was checked and corrected, he ran it through several tests to ensure it could handle any weather. My system is running like new and my home is wonderfully warm. I trust my electric bill will again reflect the great savings. Regardless of the type of unit, I highly recommend Gilman Heating and Cooling for your service needs."

- Dave, Bumpass, VA

Virginia Service Areas

Ashland | Beaverdam | Bellwood | Blackcreek | Bon Air|
Chamberlayne | Chester | Chesterfield | Doswell| Dumbarton | East Highland Park | Glen Allen | Goochland| Hanover | Henrico | Lakeside | Laurel | Manakin-Sabot|
Mechanicsville | Midlothian | Montpelier | Montrose| New Kent | Powhatan | Quinton | Richmond | Rockville|
Sandston | Short Pump | Studley | Tuckahoe| Westhampton| Woodlake | Wyndham